Refund policy

At Khalis Desi Ghee, hum apne customers ki satisfaction ko sab se zyada ahmiyat dete hain. Kyunke hum food products (Desi Ghee aur Panjeeri) bechte hain, hamari return policy hygiene aur quality ko madde nazar rakh kar banai gayi hai.

• Return ki request order milne ke 15 din ke andar honi chahiye.
• Return sirf un cases mein accept hoga jahan product damaged, expired, ya defective ho, ya galat item bheja gaya ho.
• Kisi bhi wajah se agar product khola ja chuka ho ya use ho chuka ho, to hygiene reasons ki wajah se return accept nahi hoga (sirf defect/damage ki surat mein exception hai).
• Refund ya replacement ke liye order number aur product ki photo/video [YourEmail@example.com] par bhej den.
• Approve hone par refund original payment method mein 5-7 working days ke andar bhej diya jayega, ya aap chahen to replacement bhi le sakte hain.
• Shipping charges (agar liye gaye hon) non-refundable hain, sirf defect ki surat mein.

Kisi bhi sawal ke liye humein [YourEmail@example.com] par contact karen.